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A milestone in Yamba Property Management

By Daniel Kelly

We’re delighted to announce that Ray White Yamba has purchased Raine and Horne Yamba from our long time friend, Denise Quick. The many valued investors who have entrusted Raine and Horne are welcome to transition their investment properties and tenants to our specialised team run by my father, Jim Kelly, and I.  This month, we look forward to welcoming investors (near and far) and their properties to our dedicated team with an unparalleled reputation in this field.

Our commitment to our new investors

Your investment is in good hands With Ray White Yamba. Here’s ten reasons why…

  1. More landlords choose Ray White Yamba than any other brand because we’re famous for our open communication, personalised service and proactive approach to our property managements;
  2. Industry-leading digital solutions for routine procedures frees up our top tier team of 12 to work directly and proactively with investors, tenants, tradespeople and the community;
  3. We have a “today” policy. It means that any and every question, query, comment and conversation is guaranteed a same day response, whether it’s from an investor, tenant, seller, buyer or community member;
  4. Consistency and communication is key for investors. Many lament chasing multiple property managers for updates. With us you will have a dedicated manager, just one point of contact;
  5. If there’s a conversation to be had about your property, we are only a phone call away. There are no keyboard bandits at Ray White Yamba. We don’t hide behind computers, we talk to people.
  6. We invest in brilliant managers who are experienced enough to efficiently handle any scenario or situation. Our people are dedicated to their careers, in fact our least experienced member has six years under her belt. 
  7. Ray White Yamba has heavily invested in sophisticated technology that supports day-to-day management with a transparent dashboard of insights for input or observation on your investment;
  8. Ray White Yamba has a successful and systemised approach to compliance, safety, appointing high quality tenants, ensuring rent is paid on time, and securing leases;
  9. Clients of Ray White Yamba have access to financial planning insights that help investors achieve their wealth goals. We are proud to provide you with renovation expertise, advice on equity and tax, and market intel.
  10. We’re in constant communication with clients (not just when a water pipe bursts) and many of our clients consider us more than professional allies, we’re personal friends too.

Our passion for property management is a source of pride

In the real estate industry, it’s commonplace for businesses to be focussed primarily on property sales with property management treated as a bit of an afterthought. But that was never our plan.

When dad, Jim Kelly, left his independent local agency and partnered in this business – Ray White Yamba – back in 2005 with Gai Pritchett, they set a goal that they would aspire to be as well-regarded for impeccable service and profit-making property management as they would be for successful sales campaigns. 

This focus on supporting investors (whether they be local or based in Sydney or the country) in achieving their personal wealth goals through owning and leasing Yamba property (whether it be permanent residences or holiday accommodation) has underpinned our plans for over 15 years.

We’re proud to say we’ve been recognised by national property rankings and received state and national industry awards for our professionalism, service and successes in this sector. Our proudest achievement is that we are unequivocally the agency of choice for investors in Yamba property, and that’s because our investors are at the forefront of everything we do: strategy, systems, and day-to-day operations. 

Every single system and process in our agency centres on answering one question, “what would our investors expect?”

We seek out and support only the finest career professionals, who share our belief that what we do in property management is crucially important to the retirement plans and wealth goals of our clients. 

Each property at Ray White Yamba has one assigned and focussed property manager – one point of contact, one professional who knows your property and your plans inside and out. We ensure our managers have far fewer properties to manage than the industry average so that their attention to detail and customer service can be at the pinnacle of the industry. 

Here’s what other investors have to say about us

“We have known a lot of property managers in our time, but none of them come close to the total efficiency and professionalism of Ray White in Yamba. I believe our tenants would have felt just as “loved” as we did for the duration of the tenancy and we would certainly have no hesitation in recommending Courtney to anyone in the rental market.” – Larry Beech

“Our property is managed extremely well and there is no stress on us.” – Brad Davis

“We live in Dubbo, 8 hours away from our property in Yamba. I left an inquiry on the website late at night and Daniel Kelly called me the next morning. He was friendly, professional, extremely helpful, he went above and beyond and got everything sorted for our property in a very speedy manner. I could not recommend Daniel enough! He did such a wonderful job!” – Emily Moreton

If you’d like Yamba’s most professional and personalised property management team to handle your investment portfolio, we’re only a phone call away and you’ll get a phone call back today.